Service Cloud

How to optimize Salesforce reports and dashboards   Salesforce Reports and Dashboards are the final output required for any business.Key performance indicators (KPIs) for an organization may be represented graphically and tabularly in Salesforce reports and dashboards. Salesforce Dashboards show information about the company in real time. With a lot of data, reports and screens start to run slowly over …

The Essential Guide to Salesforce Solution Architect Responsibilities   Depending on the type of organization, a solution planner may have slightly different tasks. In a consulting company, a solution architect may be assigned to a specific project and customer, while in a product-based company, a solution architect may work with multiple customers to teach them about a product and review …

Top 10 Salesforce online training For Beginners   Let’s discuss what is free Salesforce online training for beginners. The world of Salesforce can be pretty overwhelming at times, and as the ecosystem grows, it just adds to the huge number of resources that are already out there. If you’re new to this exciting world, it can be hard to figure …

Salesforce Conferences and Events Salesforce Conferences & Events During the year, Salesforce hosts a number of conferences and other events. Both Salesforce-sponsored events and those hosted by the Trailblazer Community are included. There is a lot to learn and meet new people at these conferences and gatherings. The most well-attended Salesforce events and conferences are listed below. Here is how …

Timeline for Salesforce Summer 23 Release   Admins need to know about the latest Salesforce Releases as part of their job. Salesforce adds new features and updates to our technology three times a year. This lets users all over the world take advantage of the best and newest things our platform has to offer! As a #AwesomeAdmin, it will be …

Salesforce Service Cloud vs. Sales Cloud: what’s the difference?   Service Cloud and Sales Cloud – you have probably heard these two terms many times. But do you know what exactly are the differences between Salesforce’s two clouds? Find out in the following post! But first, let’s show you what the similarities between Service and Sales Cloud are. Comparing Sales and Service Cloud …

The Best Trailhead Badges in 2023 It’s safe to say that Trailhead is adored by all Salesforce ecosystem members. It’s a great way to pick up new Salesforce skills thanks to this gamified platform, but how do you choose which badge, module, or trail to take? let’s discuss here which are the Best Trailhead Badges in 2023. The trails and …

What does Salesforce data skew mean? When more than 10,000 child records are linked to one parent record, data skew occurs in Salesforce. If you frequently use Salesforce with objects that hold a lot of records, you likely already have a working knowledge of the techniques you may employ to properly manage and distribute your data. Indexing, employing slim tables, …

What is Apex in Salesforce? Apex in Salesforce is an on-demand, object-oriented programming language. It is used to write Apex classes or triggers to enhance force.com platform functionalities. Apex in Salesforce is similar to Java programming language and it is easy to learn using Salesforce’s official learning platform trailhead.   Object-oriented Object-oriented Objects are discrete collections of code (data and …

For what and for whom is Einstein Search suitable? What can it be? And, of course, very exciting: How do I activate the free feature? Global search in Salesforce is one of the most widely used tools within Salesforce for most users. It is very easy to find precisely what you are looking for. But if this search already works …